1. ACCEPTANCE OF TERMS
By creating an account, purchasing a course, or accessing any course content on the Skills4Good AI platform at skills4good.ai (the “Platform”), you (“Learner” or “you”) agree to be bound by these Terms of Use (“Terms”). If you do not agree to these Terms in their entirety, you may not create an account, purchase any course, or access any course content.
These Terms constitute a legally binding clickwrap agreement between you and Skills4Good AI (incorporated under the laws of Canada, operating as Building Breakthrough Boards Corp.) (“Skills4Good AI,” “we,” “us,” or “S4G”). By clicking “I Agree,” “Purchase,” “Enroll,” or any equivalent acceptance language, or by accessing course content following purchase, you confirm that you have read, understood, and agreed to these Terms.
These Terms apply to all courses, programs, assessments, and materials offered through the Platform, including all courses teaching the Responsible AI Audit™ methodology and the four-risk AI audit framework. Skills4Good AI reserves the right to update these Terms in accordance with Section 14.
2. ELIGIBILITY AND ACCOUNT REGISTRATION
2.1 Minimum Age.
You must be at least 18 years of age to create an account or purchase any course on the Platform. By registering, you represent and warrant that you are 18 years of age or older. Skills4Good AI does not knowingly collect personal information from individuals under 18. If Skills4Good AI becomes aware that an account has been created by a person under 18, it will terminate that account and delete associated personal data.
2.2 One Account Per Learner.
Each Learner is permitted one account only. Accounts are personal, individual, and non-transferable. You may not create multiple accounts, share your account credentials with any other person, permit any other person to access your account, or use another person’s account. Evidence of account sharing will result in immediate access revocation without refund.
2.3 Account Accuracy.
You agree to provide accurate, current, and complete information when creating your account and to keep that information up to date throughout your use of the Platform. Skills4Good AI reserves the right to suspend or terminate accounts that contain false or misleading registration information.
2.4 Account Security.
You are responsible for maintaining the confidentiality of your account password and for all activity that occurs under your account. You agree to notify Skills4Good AI immediately at support@skills4good.ai if you become aware of any unauthorized access to or use of your account. Skills4Good AI is not liable for any loss or damage arising from your failure to maintain the security of your account credentials.
3. COURSE ACCESS, ENROLLMENT, AND ACCESS PERIODS
3.1 Enrollment Channels.
Courses may be purchased directly on the Platform at skills4good.ai or through a unique affiliate link provided by an association or professional body with which Skills4Good AI has a partnership agreement (“Association”). Regardless of the enrollment channel through which you purchased a course, these Terms apply in full to your enrollment and course access.
3.2 Access Periods.
Upon completing a valid course purchase, you will receive access to the applicable course content for the following periods, measured from the date of purchase:
- Standalone Course (single one-hour course): 90 days from the date of purchase.
- Course Series (four-course series): 12 months from the date of purchase.
The access period applicable to your purchase is confirmed at checkout and in your enrollment confirmation email. Access periods begin on the date of purchase regardless of when you first log in or access the course content. Access periods do not pause, extend, or restart based on inactivity. Unused access time does not carry over upon expiry.
3.3 Personal, Non-Transferable Access.Course access is granted solely for your personal professional development. Access rights are personal and non-transferable. You may not share, gift, sell, sublicense, transfer, or otherwise provide your course access, login credentials, or certificate entitlement to any other individual.
3.4 Association Membership Lapse.Where you enrolled through an Association affiliate link, your course access is tied to your individual enrollment and completed purchase — not to your ongoing membership status with that Association. A lapse, suspension, or termination of your Association membership does not affect your course access for the remainder of your purchased access period. Your enrollment is between you and Skills4Good AI.
3.5 Course Discontinuation.Skills4Good AI reserves the right to retire or permanently discontinue any course. Where a course you have purchased is permanently discontinued before your access period ends, Skills4Good AI will provide at least 30 days’ prior written notice to your registered email address and will offer you a transfer of your remaining access period to a comparable current course at no additional charge. No monetary refund will be issued in connection with a course discontinuation. “Comparable current course” means a course of equivalent or greater length and similar subject matter available on the Platform at the time of discontinuation, as determined by Skills4Good AI in its reasonable discretion.
3.6 Enrollment Attribution.Where you enrolled through an Association affiliate link, Skills4Good AI maintains server-side records of your enrollment channel for internal business and commission administration purposes. These records constitute Skills4Good AI’s internal business records and are not subject to Learner amendment. Your right to access your own personal enrollment information is governed by Section 12.5 and applicable privacy law.
4. PAYMENT AND REFUND POLICY4.1 Pricing and Currency.All course prices are listed and charged in United States Dollars (USD). Skills4Good AI processes all payment transactions through a Payment Card Industry Data Security Standard (PCI DSS)-compliant payment processor. Skills4Good AI does not store raw payment card data on its own systems.
4.2 All Sales Final — No Refunds.All course sales are final. Skills4Good AI does not provide refunds after a course purchase has been completed. This no-refund policy reflects the fact that course content is made immediately accessible to the Learner upon purchase and constitutes a delivered digital product. By completing a purchase, you confirm that you have reviewed the course description, the applicable access period, and this no-refund policy prior to purchase, and that you understand and accept these terms.
Skills4Good AI’s no-refund policy is published at skills4good.ai, disclosed on all course landing and sales pages prior to any enrollment action, and incorporated into these Terms of Use, which you accept upon account creation or purchase.
4.3 Access Logs and Verification.Skills4Good AI maintains server-side records of course access activity, including first-login events, content access records, and progress data per enrollment. These records constitute evidence of course delivery and access and may be used by Skills4Good AI in connection with any payment dispute, chargeback investigation, or legal proceeding. The no-refund policy applies regardless of whether the Learner has logged into or accessed the course content following purchase.
4.4 Sole Remedy for Course Discontinuation.The sole remedy available to a Learner in connection with a course discontinued under Section 3.5 is a transfer of remaining access to a comparable current course as described in Section 3.5. No monetary refund is available for discontinued courses under any circumstances.
4.5 Pricing Changes.Skills4Good AI may update course pricing at any time. Price changes do not affect completed purchases or active access periods already purchased.
5. INTELLECTUAL PROPERTY AND LICENSE GRANT5.1 Ownership.All course content, videos, recordings, assessments, multiple-choice questions, case studies, supplementary materials, methodologies, platform software, and technology on the Platform are the proprietary intellectual property of Skills4Good AI. All rights not expressly granted in these Terms are reserved. Skills4Good AI’s registered and unregistered trademarks and trade names include Skills4Good®, Responsible AI Literacy = AI Skills + Human Skills™, and Responsible AI Audit™. Nothing in these Terms grants you any ownership interest in or rights to Skills4Good AI’s intellectual property beyond the limited license in Section 5.2.
5.2 Limited Personal License.Subject to your compliance with these Terms and completion of a valid course purchase, Skills4Good AI grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and view the purchased course content solely for your own personal professional development during the applicable access period. This licence does not include any right to download, copy, record, reproduce, adapt, or distribute any course content in any format.
5.3 Prohibited Uses.The following uses of Platform content are strictly prohibited:
- Screen recording, video capture, or any other method of recording course content in any format or medium;
- Downloading, copying, reproducing, printing, or storing course materials outside of the Platform in any format;
- Redistributing, reselling, sublicensing, sharing, or otherwise providing access to course content to any third party;
- Modifying, adapting, translating, or creating derivative works from any course content or methodology;
- Reverse engineering, decompiling, or extracting any assessment structures, scoring logic, course architecture, or elements of the Responsible AI Audit™ methodology from the Platform;
- Using course content for any commercial purpose, including but not limited to conducting training, consulting engagements, workshops, or instructional services for third parties;
- Removing or obscuring any proprietary notices, watermarks, copyright notices, or trademarks from course content.
Any breach of Section 5.3 will result in immediate revocation of your course access without refund and may expose you to civil and criminal liability.
6. ACCEPTABLE USE AND PLATFORM CONDUCT6.1 Permitted Use.You agree to use the Platform solely for lawful, personal professional development purposes in accordance with these Terms.
6.2 Prohibited Conduct.You agree not to:
- Use the Platform for any unlawful purpose or in violation of any applicable law or regulation;
- Harass, threaten, abuse, or engage in discriminatory conduct toward any Skills4Good AI personnel, contractors, or other users;
- Attempt to gain unauthorized access to any part of the Platform, its servers, databases, or any system connected to the Platform;
- Introduce any virus, malware, ransomware, or other harmful code to the Platform;
- Use automated tools, bots, crawlers, or scripts to access, scrape, test, or interact with the Platform without Skills4Good AI’s prior written authorization;
- Impersonate any person or entity or misrepresent your identity, qualifications, or affiliation with any person or entity;
- Make any false, misleading, or defamatory statement about Skills4Good AI, its courses, its certificates, its methodology, or its personnel in any public or private communication.
6.3 Access Revocation.Skills4Good AI reserves the right to suspend or permanently revoke your access to the Platform and any purchased courses, without prior notice and without refund, if Skills4Good AI reasonably determines that you have violated any provision of these Terms, including Sections 5.3 or 6.2. Skills4Good AI may, but is not obligated to, provide a prior notice or cure opportunity before revocation, at its sole discretion.
6.4 Community Features — Future Provision.The Platform does not currently include community or social features such as discussion boards, learner forums, or peer messaging. If Skills4Good AI introduces any such community functionality in the future, additional terms governing acceptable conduct in those features will be published with reasonable notice and will form part of these Terms. Your continued use of any community features after such notice constitutes acceptance of the additional terms.
7. AI-ASSISTED CONTENT DISCLOSURESkills4Good AI may use artificial intelligence tools in the development of course content, including video production, course scripting, visual design, and assessment drafting. By enrolling in any course, you acknowledge this disclosure and agree that the use of AI tools in course production:
- Does not alter the educational nature of the content or its intended purpose;
- Does not expand any warranty with respect to the accuracy, currency, or completeness of the content; and
- Does not create any additional obligation on Skills4Good AI’s part with respect to the production methodology used.
Skills4Good AI applies human editorial review and professional judgment throughout its course development process. The AI disclosure in this Section is consistent with Skills4Good AI’s commitment to transparency about AI use — a principle at the core of the Responsible AI Audit™ methodology.
8. CONTENT DISCLAIMER AND NO WARRANTY8.1 Educational Purposes Only.All Skills4Good AI courses, including all course content, videos, assessments, multiple-choice questions, case studies, and supplementary materials, are provided for general educational and professional development purposes only. No course, module, assessment, or any other content constitutes, or shall be construed as, legal advice, regulatory advice, compliance advice, financial advice, or any other form of professional advice specific to any individual, organization, jurisdiction, or regulatory context.
8.2 Currency of Content.Course content reflects the state of knowledge, law, regulation, and industry practice at the time of the course’s publication or most recent update. The field of artificial intelligence, and the laws and regulations that govern it, are evolving rapidly. Skills4Good AI does not warrant that any course content is current, complete, or accurate as of any date after its publication date, and expressly disclaims any obligation to update course materials in real time or within any defined period in response to regulatory, legal, or technological developments. Course content may become partially or wholly outdated.
8.3 No Implied Warranties.To the fullest extent permitted by applicable law, Skills4Good AI expressly disclaims all implied warranties with respect to courses and course content, including without limitation any implied warranty of merchantability, fitness for a particular purpose, accuracy, completeness, currency, or non-infringement. All courses are provided on an “as-is” and “as-available” basis.
8.4 Platform Availability.Skills4Good AI does not guarantee uninterrupted or error-free access to the Platform. Scheduled maintenance, technical issues, or circumstances beyond Skills4Good AI’s reasonable control may result in temporary unavailability. Where Platform unavailability prevents a Learner from accessing purchased course content for a materially extended period, Skills4Good AI will use commercially reasonable efforts to restore access or, where appropriate, extend the affected Learner’s access period.
9. LEARNER’S INDIVIDUAL RESPONSIBILITY9.1 Exercise of Professional Judgment.It is each Learner’s sole and exclusive responsibility to independently determine whether any Skills4Good AI course is appropriate for, and meets, their specific legal, regulatory, professional, or organizational obligations and expectations. Skills4Good AI makes no representation that any course is sufficient or appropriate for any particular Learner’s circumstances, jurisdiction, role, seniority, or compliance requirements. Learners are expected to apply independent professional judgment when using course content in their professional practice.
9.2 No Compliance Guarantee.Completion of any course does not, under any circumstances, guarantee or imply:
- Substantive legal or regulatory compliance in any jurisdiction;
- Satisfaction of any professional obligation, licensing requirement, or regulatory duty beyond credit-hour recognition where accreditation has been obtained;
- Protection from regulatory, disciplinary, or legal action in any specific matter; or
- The attainment of any professional qualification, designation, or certification beyond the certificate of completion issued by Skills4Good AI.
9.3 Seek Professional Advice.Where your circumstances require advice specific to your legal, regulatory, compliance, or organizational situation, you should seek guidance from a qualified professional in the relevant field. Skills4Good AI courses are not a substitute for professional legal, regulatory, or compliance advice.
10. THIRD-PARTY REFERENCES AND FAIR USEReferences within course content to third-party trademarks, logos, company names, brand names, product names, publications, news headlines, regulatory frameworks, case studies, or industry examples are included solely for illustrative and educational purposes to provide real-world context. Such references do not imply any affiliation with, sponsorship by, partnership with, endorsement by, or approval from any such third party. Skills4Good AI does not claim ownership of or rights in third-party marks or materials beyond what is permitted under applicable copyright law, including the fair use doctrine under United States law and the fair dealing doctrine under Canadian law, for educational, commentary, and criticism purposes.
Learners acquire no rights in any third-party materials contained within Skills4Good AI course content. Learners may not reproduce, extract, distribute, or otherwise use any third-party materials contained in course content beyond their personal review of the course.
11. CERTIFICATES AND ACCREDITATION11.1 Certificate Issuance.Upon verified completion of all required modules and assessments in a course, Skills4Good AI will issue a certificate of completion to the enrolled Learner. Certificates are issued solely in the completing Learner’s registered name, are non-transferable, and are tied to the individual Learner’s verified course completion record. Certificates may not be reassigned, shared, or claimed by any person other than the enrolled Learner.
11.2 Provider of Record.Skills4Good AI is the sole provider of record on all completion certificates for continuing professional development (CPD) accreditation compliance purposes. Certificates identify Skills4Good AI as the course provider and do not include Association branding or co-branding of any kind.
11.3 Credit-Hour Recognition Only.Where a Skills4Good AI course has received accreditation or CPD credit approval from a recognized professional body or accreditation authority, completion of that course may satisfy credit-hour requirements for that specific accredited body and jurisdiction only. Completion of any course does not guarantee or imply:
- Substantive legal or regulatory compliance in any jurisdiction;
- Satisfaction of any professional obligation, licensing requirement, or regulatory duty beyond credit-hour recognition as confirmed by the relevant accrediting body;
- Recognition by any employer, regulatory authority, or professional body not listed in the course’s accreditation information; or
- Protection from regulatory, disciplinary, or legal action in any specific matter.
11.4 Learner Submission Responsibility.It is the Learner’s sole responsibility to submit their certificate to the relevant professional body, employer, or regulator in accordance with that body’s specific requirements and deadlines. Skills4Good AI is not responsible for the submission process, decisions made by third parties regarding certificate recognition, or any outcome arising from how a third party treats a Learner’s certificate.
11.5 Accreditation Status.Current accreditation status for all Skills4Good AI course series is maintained at skills4good.ai. Learners should refer to that page as the authoritative and current source for accreditation information. Skills4Good AI makes no guarantee regarding the continuation of any existing accreditation or the approval of future accreditation applications. Accreditation status may change, and Skills4Good AI will provide reasonable notice of any material change affecting enrolled Learners’ access periods.
12. DATA PRIVACY AND SECURITY12.1 Personal Data Collected.Skills4Good AI collects the following categories of personal information from Learners in connection with the Platform: (a) name and email address, for account creation, course delivery, and certificate issuance; (b) payment details, processed through PCI DSS-compliant third-party payment processors — Skills4Good AI does not store raw payment card data on its own systems; (c) course enrollment records, including the date of purchase, course purchased, and access period; (d) course progress and completion data, including module completion status, assessment results, and certificate issuance records; (e) server-side access logs, including first-login timestamps and course content access records, used for course delivery verification and payment dispute and chargeback defense; and (f) where you enrolled through an Association affiliate link, enrollment channel attribution data, used solely for internal commission administration purposes.
12.2 Purpose of Collection and Use.Personal information collected from Learners is used solely for the following purposes: (a) delivering course access and content; (b) issuing certificates of completion; (c) processing payments; (d) providing Learner support; (e) improving Platform functionality and course quality; (f) verifying course delivery for payment dispute, chargeback defense, and legal proceedings; (g) administering commission payments to referring Association partners; and (h) complying with applicable legal obligations.
12.3 Data Not Shared with Associations.Skills4Good AI will not share, disclose, or transfer individual Learner enrollment data, course progress records, assessment results, or performance information to any Association through which the Learner enrolled. Associations receive only aggregated, anonymized statistics in periodic reports. Your course performance and learning data remains confidential between you and Skills4Good AI.
12.4 Payment Security.All payment transactions are processed through a PCI DSS-compliant payment processor. Skills4Good AI does not store raw payment card numbers, CVV codes, or banking credentials on its own systems.
12.5 Privacy Law Compliance and Learner Rights.Skills4Good AI complies with all applicable data protection and privacy laws in the jurisdictions where it operates, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, including Quebec’s Act Respecting the Protection of Personal Information in the Private Sector. Learners have the right to access, correct, and request deletion of their personal information in accordance with applicable law. To exercise these rights, contact Skills4Good AI at privacy@skills4good.ai.
12.6 Breach Notification.In the event of a data breach affecting Learner personal information, Skills4Good AI will notify affected Learners promptly and in compliance with all applicable breach notification requirements.
12.7 Data Retention.Skills4Good AI retains personal information only for as long as necessary to fulfill the purposes for which it was collected, subject to the following periods:
- Account registration data (name, email address): retained for the duration of the active account and for three (3) years following account deletion or expiry, unless a longer period is required by applicable law;
- Course enrollment records and completion certificates: retained for seven (7) years from the date of enrollment, for CPD accreditation record-keeping and applicable tax and accounting obligations;
- Payment records: retained for seven (7) years from the date of transaction, in compliance with applicable tax and accounting legislation;
- Course progress and assessment data: retained for the duration of the active access period plus one (1) year following access period expiry;
- Server-side access logs: retained for three (3) years from the date of access, for payment dispute and chargeback defense purposes;
- Support communications: retained for three (3) years from the date of the communication.
Following the expiry of the applicable retention period, personal information is securely deleted or anonymized. Learners may request deletion of their personal information before the expiry of a retention period, subject to Skills4Good AI’s right to retain information required by applicable law or for the establishment, exercise, or defense of legal claims.
12.8 Cross-Border Data Transfers.Skills4Good AI uses third-party service providers located in the United States, including its course platform host and payment processor, to deliver course access and process transactions. As a result, personal information collected from Learners may be transferred to and processed in the United States. Skills4Good AI has entered into written data processing agreements with these providers requiring them to maintain appropriate technical and organizational security and privacy safeguards consistent with applicable law, including the requirements of Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, Quebec’s Act Respecting the Protection of Personal Information in the Private Sector. Learners who wish to obtain more information about the safeguards in place for cross-border transfers of their personal information may contact Skills4Good AI at privacy@skills4good.ai.
12.9 Person Responsible for Personal Information Protection.The person responsible for the protection of personal information at Skills4Good AI is Josephine Yam, CEO & Co-Founder, or such other person as Skills4Good AI may designate from time to time. Any change to the designated person will be reflected in an update to these Terms in accordance with Section 14.3. All requests relating to personal information — including access requests, correction requests, deletion requests, complaints, and inquiries about cross-border transfer safeguards — should be directed to: privacy@skills4good.ai. Skills4Good AI will respond to all requests within the timeframe required by applicable law.
13. RESPONSIBLE AI AUDIT™ AND TRADEMARK NOTICEThe Responsible AI Audit™ methodology — including the four-risk AI audit framework covering hallucination detection, privacy breach, bias, and reasoning gaps — is proprietary to Skills4Good AI. Skills4Good AI’s registered and unregistered trademarks and trade names include Skills4Good®, Responsible AI Literacy = AI Skills + Human Skills™, and Responsible AI Audit™.
Nothing in these Terms grants Learners any right to use, reproduce, license, present, commercialize, or build upon Skills4Good AI’s trademarks or the Responsible AI Audit™ methodology for the purpose of: (a) creating, marketing, or delivering training programs, workshops, or instructional content to third parties; (b) offering consulting or advisory services that are branded as, or marketed as substantially based upon, the Responsible AI Audit™ methodology; or (c) reproducing or redistributing Skills4Good AI’s course content or methodology materials in any form. Completion of a Skills4Good AI course does not restrict a Learner’s ability to apply learned concepts and frameworks in their own professional practice, including advising their clients or employers, provided such use does not constitute a prohibited use under (a), (b), or (c) above. Any use falling within (a), (b), or (c) above requires a separate written licence from Skills4Good AI.
14. MODIFICATIONS TO COURSES, PLATFORM, AND TERMS14.1 Course Content Updates.Skills4Good AI may update, revise, or improve course content at any time to reflect developments in the field. Enrolled Learners with active access periods will receive access to updated content within their existing access period at no additional charge. Updates to content do not extend or restart access periods.
14.2 Course Discontinuation Notice.Skills4Good AI may permanently retire a course with at least 30 days’ prior written notice to enrolled Learners with remaining access. The remedy for discontinuation is as set out in Section 3.5 (transfer to a comparable current course).
14.3 Terms of Use Updates.Skills4Good AI may update these Terms at any time by posting the revised Terms at skills4good.ai and providing at least 30 days’ prior notice to Learners via email to their registered address. The updated Terms will be effective on the date specified in the notice. Your continued use of the Platform or access to any course content after the effective date of updated Terms constitutes your acceptance of the revised Terms. If you do not agree to revised Terms, you must cease using the Platform prior to the effective date; your course access will expire at the end of your purchased access period without refund.
14.4 Platform Changes.Skills4Good AI may modify, suspend, or discontinue any feature or functionality of the Platform at any time, provided that such changes do not materially and permanently diminish Learners’ ability to access purchased course content during active access periods.
15. LIMITATION OF LIABILITY15.1 Exclusion of Consequential Damages.To the fullest extent permitted by applicable law, Skills4Good AI is not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with these Terms, your use of the Platform, or any course, including but not limited to lost profits, lost revenue, lost data, loss of goodwill, or business interruption, regardless of the form of action and whether or not Skills4Good AI has been advised of the possibility of such damages.
15.2 Aggregate Liability Cap.To the fullest extent permitted by applicable law, Skills4Good AI’s total aggregate liability to any Learner for any and all claims arising under or in connection with these Terms — including claims relating to course content, access, certificates, accreditation, or data privacy — shall not exceed the total amount paid by that Learner for the specific course giving rise to the claim. For claims not attributable to a specific course purchase — including claims arising from data privacy, platform security, or account-level matters — Skills4Good AI’s total aggregate liability shall not exceed the greater of: (a) the total fees paid by that Learner to Skills4Good AI in the twelve (12) months preceding the claim; or (b) CAD $250.
15.3 Basis of the Bargain.The exclusions and limitations in this Section 15 reflect the low-value, self-paced digital nature of the courses offered and the no-refund policy disclosed at the time of purchase. They represent a material element of the basis on which Skills4Good AI makes its courses available at the prices at which they are offered. Nothing in this Section limits liability that cannot be excluded or capped under mandatory applicable consumer protection law.
16. GOVERNING LAW AND DISPUTE RESOLUTION16.1 Governing Law.These Terms are governed by and construed in accordance with the laws of the Province of Ontario, Canada, and the federal laws of Canada applicable therein, without regard to conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
16.2 Informal Resolution First.Before initiating any formal proceeding, Learners are encouraged to contact Skills4Good AI at support@skills4good.ai with a written description of the concern and the resolution sought. Skills4Good AI will respond within 10 business days and will make good faith efforts to resolve the concern informally. Most concerns can be resolved quickly at this stage.
16.3 Small Claims Court.If informal resolution is unsuccessful and the disputed amount falls within the monetary jurisdiction of Ontario’s Small Claims Court, either party may bring a claim in that court. To reduce barriers to access and eliminate the need for travel, Skills4Good AI agrees that any Small Claims Court proceeding arising under these Terms may be conducted entirely in writing or by video conference, without any requirement for in-person attendance, at either party’s election and subject to the court’s procedural rules.
16.4 Binding Arbitration for Larger Disputes.For disputes exceeding Ontario Small Claims Court monetary jurisdiction that are not resolved through informal resolution, either party may initiate binding arbitration under the International Centre for Dispute Resolution (ICDR) Expedited Procedures, conducted in English and seated in Toronto, Ontario. Arbitration shall be conducted entirely in writing or by video conference without any requirement for in-person attendance. The arbitration award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
16.5 Emergency Relief.Nothing in this Section prevents either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction where necessary to prevent irreparable harm pending resolution of a dispute.
17. GENERAL PROVISIONS17.1 Entire Agreement.These Terms, together with Skills4Good AI’s Privacy Policy published at skills4good.ai, constitute the entire agreement between you and Skills4Good AI with respect to your use of the Platform and supersede all prior or contemporaneous understandings, representations, and agreements relating to the same subject matter.
17.2 Severability.If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, and all remaining provisions shall continue in full force and effect.
17.3 No Waiver.Skills4Good AI’s failure to enforce any right or provision of these Terms on any occasion shall not constitute a waiver of that right or provision on any future occasion.
17.4 No Agency or Partnership.Nothing in these Terms creates any partnership, agency, employment, joint venture, or franchise relationship between you and Skills4Good AI. You are an independent party engaging with the Platform as a Learner.
17.5 Force Majeure.Skills4Good AI is not liable for any failure or delay in providing course access caused by events beyond its reasonable control, including natural disasters, pandemics, acts of war or terrorism, government orders or restrictions, widespread internet outages, cyberattacks, power failures, or failures of third-party platforms essential to the operation of the Platform (“Force Majeure Event”). Skills4Good AI will use commercially reasonable efforts to restore access promptly. If a Force Majeure Event prevents access to purchased course content for 30 or more consecutive days, Skills4Good AI will either extend the affected Learner’s access period by the number of days of unavailability or offer a transfer to a comparable current course, at Skills4Good AI’s election.
17.6 Electronic Agreement.These Terms are entered into electronically. By accepting these Terms, you agree that your electronic acceptance has the same legal force and effect as a handwritten signature, in accordance with Ontario’s Electronic Commerce Act, 2000 and, where applicable, the United States Electronic Signatures in Global and National Commerce Act (E-SIGN Act).
17.7 Assignment.You may not assign or transfer your account or any rights or obligations under these Terms to any other person without Skills4Good AI’s prior written consent. Skills4Good AI may assign its rights and obligations under these Terms to a successor entity in the event of a merger, acquisition, or sale of substantially all of its assets, provided the successor assumes these Terms in full.
17.8 Language.These Terms are written in English. In the event of any conflict between an English version and any translated version, the English version shall govern.
18. CONTACT INFORMATIONFor questions about these Terms, course access, or your account:
General Support: support@skills4good.ai
Privacy and Data Requests: privacy@skills4good.ai
Partnership Inquiries: partnerships@skills4good.ai
Website: skills4good.ai
Skills4Good AI (Building Breakthrough Boards Corp.)
These Terms of Use were last updated on March 1, 2026.